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Intuitive Chargeback Management

To build the best chargeback management system, we looked to the people who were using it every day — our dispute operators and case managers. The result? PRIMESM Dispute Manager, an intuitive web-based solution, that allows for increased efficiency and automation.

Look to PRIME Dispute Manager to:

  • Intelligently combine rule-based technology with workflow capabilities
  • Increase accuracy and quality of service and reduce payment scheme rejections
  • Improve efficiency with automated case deadline monitoring
  • Reduce complexity with intuitive interfaces
  • Improve efficiency with expert-guided workflows
  • Easily reconfigure to your changing business requirements
  • Support evolving payment scheme regulatory requirements
  • Enable modification of processes, procedures and GUIs without affecting core functionalities