Collection
Solutions

Consolidate Your Collections Process

Want to automate the collections process and reduce bad debt? Our PRIME^SM Collector solution can take care of that and more.

It uses data and workflows across the PRIME Issuer solution to give a consolidated, single-customer view of outstanding debts. It also delivers powerful automated collection tools.

With this solution, institutions can assign different collection strategies — combined with flexible parameters, such as overdue and over-limit statuses — to each of their card products or customer segments to align closely with business requirements and goals.

Look to PRIME Collector to:

• Provide comprehensive management of delinquent accounts
• Fully integrate with the PRIME solution for enterprise-wide financial information, memos, history and statistics
• Provide optional integration with third-party collection systems or collection agencies
• Optimise collection processes and results through a web-based, user-friendly collection case management tool
• Support user-defined collection settings, automation of status control and letter generation, intelligent collection histories and smart memo facilities
• Automate reports to provide statistical and performance insights