in Action

At TSYS®, servant leadership is a driving force behind who we are and what we do. It means we are here to serve — our clients, our shareholders and each other — and together shape a vision everyone can own.

  • M. Troy Woods

    Chairman, President & Chief Executive Officer, TSYS

    Troy Woods, chairman of the board, president and chief executive officer of TSYS, has guided the company's diversification strategy into faster-growing areas of payments as TSYS moved beyond its roots as a third-party processor for a few hundred bank issuers and merchant acquirers. This included the company's entry into the direct merchant acquiring business serving hundreds of thousands of businesses and into a leading prepaid services provider, supporting millions of underserved consumers who do not have access to traditional financial services.

    He has been the catalyst in TSYS' vision to be the leading global payments solutions provider by driving innovation to improve lives and businesses across the world by putting people at the center of payments. Under Woods leadership, the company introduced its brand promise, People-Centered Payments, which is based on the belief that payments should revolve around people, not the other way around.

    Woods started his career at Columbus Bank and Trust Company (Columbus, Ga.) in 1970, working part-time in the bankcard department and eventually becoming a vice president. He left the company in 1977 to become a senior vice president for card services with United American Bank, Knoxville, TN. In 1979 he joined AmSouth Bank in Birmingham, AL, as senior vice president of Card Services, and in 1982 became senior vice president of Consumer Lending. He rejoined TSYS in 1987 and was involved in directing the company's international expansion, strategic planning activities, negotiations with major clients, and the continual improvement of TS2®, the company's core issuing payments engine.

    He is a member of both the Financial Services Roundtable, the leading advocacy organization for America’s financial services industry, and the Business Roundtable, an association of chief executive officers of leading U.S. companies with nearly 15 million employees and more than $6 trillion in annual revenues.

    Woods is chairman of the TSYS Board of Directors, and also serves on the Board of Directors for several civic organizations as well, including the YMCA of Metropolitan Columbus (Ga.), West Georgia Honor Flight and the Greater Columbus Georgia Chamber of Commerce. He is also a member of the Board of Trustees for Columbus State University and the River Center for the Performing Arts in Columbus, Georgia.

    He earned a bachelor's degree from Columbus State University (Columbus, Ga.). Woods also graduated from the University of Virginia's Graduate School of Retail Bank Management; Louisiana State University's School of Banking of the South; and University of Pennsylvania’s CEO Academy at The Wharton School.

  • Paul M. Todd

    Senior Executive Vice President & Chief Financial Officer, TSYS

    Paul Todd is senior executive vice president and chief financial officer of TSYS.

    He previously served as executive vice president for strategy, mergers and acquisitions, and product and marketing for the company. During that time, Todd directed TSYS' diversification strategy that included four acquisitions in the direct acquiring business and TSYS' largest acquisition, NetSpend, in 2013.

    Todd returned to TSYS in 2008 from Synovus Financial Corp., where he was previously the president and chief executive officer of Synovus Financial Management Services (FMS), including oversight for Synovus Mortgage and Synovus Insurance Services. Prior to that role, Todd served as the chief operating officer and chief financial officer for FMS. From 2002 to 2005, Todd was also responsible for corporate mergers and acquisitions at Synovus. Before Synovus, Todd worked at TSYS in various capacities, beginning his career with The Procter & Gamble Company.

    Todd earned a bachelor's degree in business administration from the University of Memphis and a master’s degree in business administration from Vanderbilt University.

  • Patricia A. Watson

    Senior Executive Vice President & Chief Information Officer, TSYS

    Patty Watson is senior executive vice president and chief information officer for TSYS, responsible for setting the enterprise technology agenda to enable and deliver future global growth for the company.

    Watson came to TSYS with more than 17 years of experience in the financial services industry serving in a variety of technology-related roles. Most recently she has served as vice president and global chief information officer for The Brinks Company, based in Coppell, Texas. Prior to joining Brinks, Watson worked with Bank of America for more than 14 years in a number of technology positions with increasing responsibility, including the role of senior technology executive for the bank's Treasury, Payments and Credit area.

    Watson earned her bachelor's degree in math from Saint Mary's College at Notre Dame in Indiana, and is also a graduate of the University of Dayton in Ohio, where she received her Master of Business Administration.

    Watson spent 10 years serving in the United States Air Force as executive staff officer, flight commander and director of operations. She has a passion for people with disabilities and was a member of the Texas Governor’s Committee for People with Disabilities for five years; a member of the board of directors of Lime Connect, a premier resource for placing people with disabilities in careers with the world’s leading corporations; and served as an Ambassador with Research Down Syndrome. She currently serves on the board of directors for Texas Capital Bancshares, Inc., and Rockwell Automation, Inc.

  • Gaylon Jowers Jr.

    Senior Executive Vice President & President, Issuer Solutions, TSYS

    Gaylon Jowers is senior executive vice president, and president of Issuer Solutions, at TSYS.

    Jowers also serves on the board of directors for China UnionPay Data Services, Ltd. (CUP Data), TSYS' joint venture with China UnionPay (CUP) in China.

    Since 1991, Jowers has held several key management positions, including leadership roles in which he was responsible for the company's international, debit, prepaid, loyalty, debt management, e-commerce, global sales, corporate strategy and marketing initiatives.

    Jowers earned a bachelor's degree in marketing and a master's degree in management from Troy State University.

  • Kelley C. Knutson

    Senior Executive Vice President, TSYS & President, Netspend

    Kelley Knutson is senior executive vice president, TSYS, and president, Netspend. Previously, Knutson served as Executive Vice President of TSYS and President of International Issuer Solutions, based in London since 2003. He was responsible for TSYS’ strategic execution, global sales, business development, relationship management, local product partnerships and new growth initiatives outside North America (United States, Canada, Mexico and Central America).

    Prior to TSYS, Knutson served as CEO and acting chairman of Clear Money Ltd. (Clear), a provider of Electronic Bill Management Services to UK billers and financial institutions; SVP of GE Capital's Global Consumer Finance (GCF) cards business, where he was responsible for developing and executing GCF's cards strategy and driving card-based consumer finance initiatives in more than 15 markets around the world. Prior to GE Capital, he was SVP at Visa International, where he was responsible for developing/marketing Visa's debit products and introducing e-commerce solutions (security, chip and remote banking) throughout Europe. In addition, he worked for Simpson Paper Company, TRW and General Dynamics, where he focused on product and marketing strategies, pricing, risk and portfolio management.

    Kelley holds a B.S. in Accountancy from Northern Arizona University and an MBA from Loyola Marymount University.

  • Philip C. McHugh

    Senior Executive Vice President & President, Merchant Solutions, TSYS

    Philip McHugh, senior executive vice president and president of Merchant Solutions, joined TSYS in 2017 with more than 20 years of experience in international banking and payments.

    Prior to joining TSYS, he served as chief executive officer of Barclaycard Business Solutions, managing the payments division for Barclaycard including merchant acquiring, commercial payments, sales, finance and a digital marketplace. He spent more than 10 years with the company, having also held the position of chief financial officer for Barclaycard. Prior to Barclays, Philip spent ten years with Citigroup covering Latin America including management roles with their credit card division in Brazil.

    McHugh earned his Bachelor of Arts degree from Emory University in Atlanta, Georgia, and his Master of Business Administration from the University of South Carolina.

  • G. Sanders Griffith III

    Senior Executive Vice President & General Counsel and Secretary, TSYS

    Sanders Griffith, senior executive vice president, general counsel and secretary for TSYS, has played an integral role in the company since 1988. In his most recent role as senior executive vice president, Griffith is responsible for all aspects of TSYS' legal affairs around the world. Griffith provides oversight, guidance and direction regarding all legal matters, enterprise risk management, compliance, information security and business continuity.

    Prior to joining TSYS in his current role at year-end 2007, Griffith served in numerous roles and capacities with TSYS and Synovus beginning in 1988. From 1977 to 1988, he was engaged in the private practice of law.

    Griffith earned a bachelor's degree from LaGrange College, and received his J.D. from The University of Georgia School of Law. He is a member of the American Bar Association, the Georgia Bar Association, the Financial Services Roundtable Bank Counsel Section, the Association of Corporate Counsel and the American Society of Corporate Secretaries.

  • Ryland L. Harrelson

    Executive Vice President & Chief Human Resource Officer, TSYS

    Ryland Harrelson is executive vice president and chief human resource officer for TSYS, responsible for administrative services, human resources, team services and corporate real estate. Partnering with the TSYS business units, he has designed and implemented innovative and contemporary human resources strategies that have materially improved the competitiveness of the organization.

    Before joining TSYS, Harrelson was a human resources director at Sears, Roebuck & Co. He has been recognized by several national publications for his work in transforming the human resource role into one of strategic business partner, and he has spoken at several international conferences on the topic of emerging human resource practices for information technology organizations.

    Harrelson earned a bachelor's degree from N.C. Wesleyan College. He is also a graduate of the human resource executive program at the University of Michigan's school of business.

  • Allen Pettis

    Executive Vice President & Chief Customer Officer, Issuer Solutions, TSYS

    Allen Pettis is executive vice president and chief customer officer of Issuer Solutions at TSYS, responsible for all global account management and sales. Previously, Allen served as president of North America Issuer Solutions and executive vice president of TSYS and was responsible for all client facing functions, including account management, client support, risk management operations, output services, managed services and loyalty services.

    A 32-year TSYS veteran, Pettis was formerly responsible for major account relationship management, the commercial card division, and all production areas of support, card services and authorizations. He has also held numerous managerial positions, including group executive for relationship management and affiliate operations, senior director, as well as assistant vice president and vice president of Support Services.

    Pettis received a Bachelor of Business Administration in Management from Columbus State University and graduated from University of Oklahoma's bank card school. He also serves on the board of directors for junior achievement for Columbus and West Georgia, as well as the United Way of the Chattahoochee Valley.

  • Rene Kruse

    Group Executive & Chief Operating Officer, PRIME Business Solutions, TSYS

    Rene Kruse is group executive and chief operating officer for PRIME Business Solutions at TSYS, and has overall responsibility for the end-to-end performance of the business, technology and delivery of the PRIME organisation. He is responsible for aligning the PRIME business strategic direction with the overall TSYS strategy.

    Kruse joined TSYS in 2008, starting as a consultant and becoming senior director of Enterprise Change in 2012. During this period, Kruse was responsible for major transformational, organisational and operational changes within the organisation, as well as the implementation and execution of PRIME delivery and support for a launch into the Brazilian market. Kruse has 22 years of experience in the payments industry, and was formerly with Barclaycard International for 14 years in various roles, most recently as head of Information Technology (IT). Kruse holds the German equivalent of a UK first class degree in Economics and IT.