Client
Engagement

Success for All

We succeed when our clients succeed.

To achieve this together, our customer engagement model centres on three metrics: understanding our clients' needs and strategies, sharing open dialogue and delivering powerful payments solutions.

Drawing on partnerships with clients around the globe, we offer:

A User Advisory Board

A collective voice for our clients and a collaborative forum focused on sharing product development ideas and feedback on our roadmap vision

Annual Global & Regional User Groups

Conference and workshop sessions with client and partners to share company strategy, the latest market insights, product developments and new value-added services

Client Update Webinars

New product development updates

Marketing Communications

TSYS® press releases, product marketing and event updates

Sharing Market Insights

TSYS white papers for international markets, market research studies and n>genuity journal, our weekly online industry thought-leadership publication

Academy Knowledge Transfer

PRIMESM Academy customised training to certify client subject-matter experts, with PRIME developer community resources backed-up by the Academy newsletter bulletin and a closed group online discussion forum.